Starhotels Metropole

You will feel very welcome in this hotel. The staff, from the front security , bell boy, reception, restaurant and cleaners are all very friendly and professional. Don't hesitate to ask if you have any problems or questions. They will gladly put extra effort to help you out the best they can. The hotel is strategically located near the Roma Termini Train Station. From there, you can access almost any point of Italy using the modern rail transport system. Breakfast was excellent! Very delicious and filling, with a lot of choices at a very reasonable price. You can get a discount if you pay in advance. Room is provided with an LED TV with satellite cable. Channels are in English and Italian languages. The room was bigger than expected, with complete amenities provided (hair dryer shampoo, toilet paper, hand body soap). Beds were big and comfortable. Heating was adequate during the cold winter days. Cleaning was meticulously done everyday, staff providing fresh beddings and towels. Hotel gave free instant coffee, sugar and milk in small sachets daily. Free Wi Fi available anywhere in the hotel. None of our things were lost or stolen. You will feel very safe in this hotel. You can request for taxi booking free of charge at the hotel's reception area.

Excellent location. Very close to a large train station, and easy to get to nearby tourist destinations. The hotel itself was clean and modern along with the rooms. The area surrounding the hotel was also great, it wasn't as touristy as areas nearer tourist destinations, but still had a great range of shops, restaurants, etc.

Loved the interconnecting rooms as we were travelling as a family of 5. The set up was different than i expected but in a good way and there was enough space for everyone with a large couch in the rooms. Loved that the doors to enter the rooms were inside together in their own mini hallway and could be accessed from inside and not from the main hallway.

Staff was very pleasant and helpful, both at the reception and at the restaurant where breakfast was served. Hotel location is great, most attractions are within walking distance, we only used public transportation to reach Vatican, we walked to everything else. Breakfast buffet was abundant and tasty, but it had the exact same selection every day - some diversity would be great. Bathroom was big enough and clean, room was clean and spacious. We wanted a family room, since we were travelling with two kids (9 and 11 at the time), they made sure we got separate beds for the kids, since they are probably too big to sleep together on a couch.

The location was really good. The staff were terrific and it was a classy hotel which overall we were impressed with.